Original title: Blue screen issueHi,Can anyone offer advice on the following Blue screen issue. I’m running XP Pro 64 bit on my Dell desktop, very recently incurred a MEMORY_MANAGEMENT ISSUE Technical info: STOP: 0x000001A message following by: (0x0000000000000078,0xFFFFF6FC0000000,0x0000000000000000, 0x0000000000000000) I’ve try running in safe mode but keep being diverted back to the blue screen.Help I’m not overly technically savvy!!Regards Andy

Hi AndyMott, Step 1: Unplug all the external devices if any except keyboard and mouse and check if you are able to start the computer. Step 2: I suggest you to try Last Known Good Configuration. Refer: How to start your computer by using the Last Known Good Configuration feature in Windows XPhttp://support.microsoft.com/kb/307852 Thanks and Regards:I. Suuresh Kumar - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

This Article may helphttp://msdn.microsoft.com/en-us/library/ff557391(v=VS.85).aspx Hope this helps, Gerry Cornell